MONDAY, AUGUST 31
Program Day 1 – fvw kongress
A fresh start in tourism
Outlook for the upcoming months
04:00 PM
Opening
german only
Ingo Becker, Managing Director, FVW Medien
Klaus Hildebrandt, Editor-in-Chief, fvw
04:10 PM
Keynote: A new world of travel: Is tourism still a growth market?
german only
Fritz Joussen, CEO TUI Group
04:50 PM
New start for sales: How travel agencies will position themselves in future
german only
Thomas Bösl, Managing Director RT-Reisen GmbH/rtk
5:15 PM
Round table: Corona crisis: Learnings for the future of tour operators and sales
german only
Birgit Aust, Managing Director, TVG
Georg Welbers, Managing Director, Alltours
Guido Wiegand, Chief Marketing Officer, Studiosus Reisen
Boris Raoul, CEO Invia Group
Host: Klaus Hildebrandt, Editor-in-Chief, fvw
05:55-06:00 PM
Synopsis and preview day 2
german only
Klaus Hildebrandt, Editor-in-Chief, fvw
TUESDAY, SEPTEMBER 1
Program Day 2 – fvw kongress
Relationship crisis: The interplay of sales and tour operators redefined
10:00 AM
Synopsis day 1 and outlook for the day
german only
10:15 AM
What is changing structurally in the division of labor, in the remuneration systems and in dealing with crises?
german only
Detlef Schroer, Head of Sales Schauinsland Reisen
Host: Georg Kern, Deputy Editor-in-Chief, fvw
10:30 AM
How is the tourism market consolidating - and what opportunities does it offer for the surviving companies?
german only
Detlef Schroer, Head of Sales Schauinsland Reisen
Udo Hell, Partner and managing director City Reisebüro Udo Hell, former Chairman of the Supervisory Board Best, Co-Founder BRA.IN
Martin Hein, CEO Die Reiserei
Deniz Ugur, CEO Bentour
Host: Georg Kern, Deputy Editor-in-Chief, fvw
11:45 AM
How is Gran Canaria dealing with the Corona crisis? Does the island benefit from the travel warning for the Balearic Islands?
german only
Fernando Arias, FVA Gran Canaria
Host: Bianca Wilkens, Editor fvw
12:15 PM
Leading travel agencies into the future - responsibilities and measures
german only
Peter Aschenbrenner, travel agency coach
01:15 PM
Digital consulting of the future in the travel agency after Corona
german only
Guido Bennecke, Senior Business Development Manager Paxconnect
02:00 PM
START-UP FORUM
german only
What do start-ups learn from the Corona crisis?
german only
Jan Kemper, Managing Director & CFO Omio
Volker Bergner, VP Operations Tourlane
Host: Sabine Pracht, Editor-in-Chief, fvw
02:30 PM
The perspective of the start-ups after Corona
german only
Hugo van Donselaar, CEO und Co-Founder Campspace
Alexander Haufschild, Chief Marketing Officer und Co-Founder Socialbnb
Daniel Vollmer, Gründer flowtify
Niels Müller-Wickop, CEO and Co-Founder JoinMyTrip
Nicolas Götz, CEO Adigi
03:30 PM
Digital consulting with easyMeet
german only
Roman Borch, Founder & Managing Director e-confirm
04:00 PM
Omnichannel distribution: Get the latest on technical innovations at travel agencies. And: what will the future look like?
german only
Markus Heller, Executive Partner Dr. Fried & Partner
Markus Orth, CEO Lufthansa City Center
Paul Hochenleitner, Area Manager TecOff RTK
Peter Wittmann, Head of source market and franchise sales TUI Germany
Host: Georg Kern, Deputy Editor-in-Chief, fvw
05:30 PM
Directly to the customer - how technology helps the city hotel industry in the Corona times
german only
Max C. Luscher, CEO Central & Northern Europe, B&B Hotels
05:50 PM
Synopsis and preview
german only
TUESDAY, SEPTEMBER 2
Program Day 3 – fvw kongress
One industry, many voices: How can the travel & tourism industry better represent its interests?
10:15 AM
Impulse: Lobbying: Key points in politics and business.
german only
Georg Ehrmann, Managing Partner von Beust & Coll. Consultancy Host: Oliver Graue, Editor-in-Chief, BizTravel
11:00 AM
Lobbying: Why do tourism professionals and politicians find it so difficult to get together?
german only
• Markus Tressel, Member of the Bundestag and the tourism panel of Bündnis 90/Die Grünen
• Norbert Fiebig, President, German Travel Association DRV
• Marija Linnhoff, President, VUSR
• Benedikt Esser, President, International Coach Tourism Federation RDA
• Jochen Szech, President, ASR
• Matthias von Randow, CEO BDL
• Gabriele Hiller-Ohm, Tourism policy spokeswoman SPD

Host Sabine Pracht, Editor-in-Chief, fvw
12:30 PM
Protective shield procedure, bankruptcy, financial recovery – options for the darkest hours in tourism
german only
Interview with Lucas Flöther, Flöther & Wissing Lawyers
01:00 PM
Quality Plus: More profit through consulting and service fees
Sabine Gnyp, Head of department QualityPlus, Raiffeisen-Tours RT-Reisen
Michael Faber, Consultant & Travel Agency Owner, Tourismuszukunft – Realizing Progress
Alexander Mirschel, Consultant & Network Partner Tourismuszukunft
02:00 - 02:30 PM
The role of Deutsche Bahn in Germany's tourism development: strategies, construction sites, solutions
Karina Kaestner, Head of Partner Management DB Vertrieb
02:30 – 02:45 PM
What is the untapped potential of tourism in Germany?
german only
Talk with Stephanie Schulze zur Wiesch, Managing Director Ameropa Reisen
02:45 – 03:30 PM
Domestic tourism and earthbound travel: The big winners in the crisis and implications for the future
Stephanie Schulze zur Wiesch, Managing Director, Ameropa Reisen
Nina Eckhardt, Head of travel agency Uelzener Ferienwelt
Ambros Gasser, Managing Director ASI Reisen
Oscar Wallner, Director of DMC Management Travelleague

Host Sabine Pracht, Editor-in-Chief, fvw
03:30 PM
Corona: Opportunity of the century for tourism
german only
Ben Messner, Sales Manager SIO
Prime Time
Cruise travel: How shipping companies create new experiences on board and at the destinations
german only
04:00 PM
Keynote: The perspective of the European cruise industry
german only
Gianni Onorato, CEO, MSC Cruises
Host: Christiane von Pilar, Chief reporter fvw
04:30 PM
Passenger handling during times of Corona: How ports approach the restart
german only
Simone Maraschi, Managing Director, Cruise Gate Hamburg
Jens A. Scharner, Managing Director, Rostock Port
Veit Hürdler, Managing Director, Columbus Cruise Center Bremerhaven
Host: Christiane von Pilar, Chief reporter fvw
05:00 PM
The cruise industry’s new concepts – and the effects on sales
german only
Felix Eichhorn, President, Aida Cruises
Wybcke Meier, CEO, TUI Cruises
Maik Schlüter, Business Development Director, Oceania Cruises
Jörg Eichler, Managing Director, Arosa Flussschiff
Bettina Zwickler, Managing Director, Passage-Kontor
Christiane von Pilar, Chief Reporter, fvw
05:50 PM
Synopsis and preview day 4
german only
Host: Christiane von Pilar, Chief reporter fvw
Thursday, September 3
Program Day 4 – fvw kongress
10:00 AM
Synopsis and outlook for the day
german only
Sabine Pracht, Editor-in-Chief fvw
10:15 AM
Business travel: Pros and cons: Is corporate travel facing a fundamental change?
german only
Ute Dallmeier, Managing Director, First Reisebüro Mönchengladbach
Inge Pirner, Travel Manager DATEV eG, Vice President VDR
Klaus Henschel, Consultant and former Director at LCC
Albert James Küng, Travel Manager Siemens
Andreas Neumann, Managing Director DERPART
Host Oliver Graue, Editor-in-Chief, BizTravel
11:00 AM
Traveling internationally during times of Corona – key points for business travelers and travel managers
german only
Talk with Alexander Langhans, Managing Director, Visumpoint
Host Oliver Graue, Editor-in-Chief, BizTravel
11:45 AM
Call centers as crisis helpers - how external service providers offer support
german only
Andreas Diederich, Holder und CEO AIC Service & Call Center
Host: Rita Münck, Head of chief reporter team fvw
FROM HERE ALL SESSIONS IN ENGLISH ONLY
12:30 PM
How to develop a tourism offering without losing the country’s authenticity – a focus on Saudi Arabia
dafür neu: Haitham Mattar, Senior Advisor to the Saudi Tourism Authority
01:00 PM
Re-Start at the beaches: The perspective of the destinations 2021
english Session
Maria Elena Rossi, Marketing and Promotion Director ENIT, Italy
Ece Tonbul, Chairperson of the Executive Board Paloma Hotels, Turkey
Arturo Ortiz Arduán, Tourism Counsellor Turespana, Spain
Grigoris Tassios, President Hellenic Hotel Federation, Greece
Host: Klaus Hildebrandt, Editor-in-Chief, fvw
2:45 PM
Why sustainability matters – also in challenging times
English Session
Finn Ackermann, Director Commercial Global, Grupo Iberostar
03:15 PM
Planning for the new travel reality: Insights and thoughts from Facebook
english session
Bastian Raschke, Head of Industry - Travel & FMCG DACH Facebook Host: Jochen Eversmeier, Editor fvw
03:45 PM
Corona as an accelerator: How touchless travel creates new trust with customers
English Session
Impulse:
Carlos Jodar, Head of Sales and Account Management, Central Eastern Europe Amadeus Airport IT

Discussion:
Carlos Jodar, Head of Sales and Account Management, Central Eastern Europe Amadeus Airport IT
Michael Urbaner, Senior Account Director SITA

Host: Jochen Eversmeier, Editor fvw
04:15 PM
Keynote: The battle for customers: How airlines woo the tourism industry
english Session
Jens Bischof, CEO, Eurowings
Rita Münck, Chief Reporter, fvw
05:00 PM
State support for network airlines, cutbacks in the charter flight segment
english Session
Pros and cons debate: are low cost carriers about to take off on a victory lap?
Stephan Erler, Country Manager, Easyjet
Peter Glade, Chief Commercial Director, Sun Express
Christoph Debus, CFO Condor
Jens Bischof, CEO, Eurowings
Gerd Pontius, Founder of Prologis
Synopsis day 4 and end of event